Privacy Policy
At Neova Home LTD, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our permanent LED outdoor lighting services, or interact with us in any other way. By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
1. Information We Collect
a. Personal Information
We may collect personal information that you provide to us directly, such as:
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Name
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City
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Email address
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Phone number
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Any other information you choose to provide
b. Non-Personal Information
We may also collect non-personal information about your interaction with our website and services, including:
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IP address
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Browser type and version
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Device information
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Pages visited and time spent on the website
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Referring and exit pages
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Clickstream data
2. How We Use Your Information
We use the information we collect for various purposes, including:
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To provide, maintain, and improve our permanent LED outdoor lighting services
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To respond to your inquiries and provide customer service
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To send you technical notices, updates, security alerts, and support messages
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To communicate with you about our products, services, offers, and promotions
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To monitor and analyze trends, usage, and activities in connection with our services
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To personalize and improve our services and provide content that matches user interests
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To detect, investigate, and prevent fraudulent transactions and other illegal activities
3. Information Sharing and Disclosure
We may share your personal information in the following circumstances:
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With Service Providers: We may share your information with third-party vendors who need access to carry out work on our behalf.
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For Legal Reasons: We may disclose your information if required by law or in response to a valid request by public authorities.
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Business Transfers: We may share your information in connection with any merger, sale of company assets, or acquisition of all or a portion of our business.
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With Your Consent: We may share your information with your consent or at your direction.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure.
5. Your Choices
a. Access and Update Your Information
You may review, update, or delete your personal information by contacting us directly at info@neovahome.ca.
b. Opt-Out of Marketing Communications
You may opt-out of receiving promotional emails from us by following the instructions in those emails or by contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you believe we might have any information from or about a child under 13, please contact us at info@neovahome.ca.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the effective date at the top of this policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@neovahome.ca
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By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.